About Monarch

A payroll partner shaped by the operating seat.

Monarch Payroll Solutions is an extension of the ROI Agency ecosystem, built as its own specialized payroll and back-office company for staffing firms and workforce operators.

Founder

Lucy Matson, Founder of Monarch Payroll Solutions

Lucy Matson

Founder, Monarch Payroll Solutions

The founder behind the operation.

Lucy Matson built Monarch Payroll Solutions from the ground up inside a live staffing operation. Before founding Monarch, she managed payroll operations for workforce companies deploying contract labor across multiple states, verticals, and payroll cycles simultaneously.

She understands the pressure of weekly payroll, the complexity of multi-state compliance, and the trust that workers and clients place in every payment that goes out the door.

Monarch exists because Lucy decided the staffing industry deserved a payroll partner that actually understood the business, not just the software.

$100M+

Annual payroll

500+

Weekly W-2s

20+

States

Staffing

Exclusively

The company

Monarch was built by workforce professionals who understand execution, urgency, and accountability. We've stood in the operator seat, owned the weekly payroll deadline, and answered for every line item.

That experience shapes how we run. Quiet. Disciplined. Dependable under operational stress. We don't sell software theater. We deliver a payroll and back-office layer that holds up on the worst weeks, not just the easy ones.

"Payroll is not just administration. It is trust."

That belief is operational, not ornamental. It's what keeps us measured, accountable, and relentlessly dependable for the staffing firms and workforce operators we serve.

What we stand for

Operating principles.

Discipline over flash

We measure ourselves by what we deliver, week over week, not by what we promise.

Operator empathy

Decisions made with the operator's reality and the worker's livelihood in view.

Quiet dependability

The strongest signal in payroll is silence on a Friday morning. We earn that.

Team

The people behind the payroll.

Operators, specialists, and builders who run alongside our clients every cycle.

Lucy Matson, Founder

Lucy Matson

Founder

Lucy built Monarch from inside a live staffing operation, managing payroll for workforce companies deploying contract labor across multiple states, verticals, and payroll cycles at once. She has owned the weekly payroll deadline and answered for every line item that goes out the door.

She understands the pressure of weekly payroll, the complexity of multi-state compliance, and the trust workers and clients place in every payment. Monarch exists because Lucy decided the staffing industry deserved a payroll partner that actually understood the business, not just the software.

Alexandria Sansone

Alexandria Sansone

Director of Tax Services

With more than 10 years of experience in the staffing industry, Alexandria specializes in payroll and tax solutions for her clients. Throughout her career, she has helped organizations navigate complex payroll processes while maintaining compliance and operational efficiency.

She is committed to building strong, long-lasting relationships founded on trust, transparency, and clear communication. Her approach focuses on understanding each client's unique needs and streamlining processes to create effective, scalable solutions. She takes pride in delivering reliable services and helping clients achieve greater confidence in their payroll and tax operations.

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No pitch deck. No pressure. Just a real conversation about your payroll operation.