Question 1

How is Monarch different from ADP or Paychex for staffing companies?

Accepted Answer

ADP and Paychex are built for general employers. Monarch is built exclusively for staffing. Weekly cycles, variable hours, multi-state complexity, and contract workforce dynamics are the foundation of our platform, not edge cases we try to accommodate.

Question 2

How long does it take to get set up?

Accepted Answer

Most clients are live within 5 business days of signing. We handle data migration, state registrations, and platform setup. You provide employee data and banking information. We handle the rest.

Question 3

Can Monarch handle payroll across multiple states?

Accepted Answer

Yes. Monarch currently supports 20+ states. Adding a new state takes 3 business days. We handle registration and withholding setup.

Question 4

What happens if there's a payroll error?

Accepted Answer

Your dedicated Payroll Operations Specialist is reachable directly by phone and email with a 4-hour response SLA. Urgent corrections are handled same day. You are never routed through a call center.

Question 5

Do you handle tax filings?

Accepted Answer

All of them. Federal quarterly 941s, annual W-2 preparation and distribution, state unemployment filings, and all applicable state income tax filings. In-house, not outsourced.

Question 6

Can you handle garnishments and wage levies?

Accepted Answer

Yes. Child support orders, IRS levies, and creditor garnishments are processed in-house. Clients receive documentation for every order processed.

Question 7

What does your platform integrate with?

Accepted Answer

Monarch's proprietary platform connects to major ATS systems, time-tracking tools, and workforce management platforms through purpose-built integrations. We'll confirm compatibility during onboarding.

Question 8

Is Monarch right for a startup staffing agency?

Accepted Answer

Yes. We've built payroll infrastructure for agencies from their first placement. The platform scales with you. You don't need volume to get started. You need a payroll partner who won't slow you down.

Question 9

What is your pricing model?

Accepted Answer

Monarch pricing is based on workforce size and service scope. Request a proposal and we'll deliver a custom quote within 48 business hours.

Payroll answers built for staffing operators.

Built to support the people who keep work moving.